Product Quality and Safety
We are committed to delivering quality, innovation, and value to our customers and their patients
We are 100 percent focused and committed to helping healthcare providers deliver excellent care through safe and reliable IV therapy products. Our company was founded on one simple, yet powerful, philosophy: to develop products that make a difference in patient care. From our very beginnings, ICU Medical has been focused on making innovative, clinically preferred products that help make IV therapy safer and more efficient for patients and caregivers alike. We comply with all applicable laws and regulations concerning product quality.
Patient and caregiver safety is the focus across ICU Medical’s Infusion Therapy portfolio. Quality and reliable supply directly impacts our ability to deliver on that commitment, and our supplier partnerships are essential in assuring quality products for our customers. The Global Procurement and Supplier Quality teams collaborate with our key suppliers on risk management and consistent high product quality.
New direct material suppliers are evaluated and assigned a risk level based on the criticality of the components supplied and have to pass the requirements set out in the supplier evaluation process before being designated as an approved supplier. Periodic audits are also performed on the suppliers with the highest risk rating as part of the quality assurance program.
ICU Medical is committed to delivering quality, innovation, and value to our patients and customers. Our Code of Conduct and Business Ethics sets forth our policy "to conduct business in accordance with the highest standards of business ethics and integrity and to comply with all applicable federal, state, and local laws and the laws of other countries in which we do business."
We hold our suppliers to the same high standards of business conduct and expect our suppliers to conduct business in a manner that is consistent with ICU Medical’s values as laid out in the Supplier Code of Conduct. Suppliers must comply with all applicable federal, state, and local laws and the laws of other countries in which we operate, the Supplier Code of Conduct, and any applicable agreement, understanding, or other binding agreement.
Environment, Health and Safety
ICU Medical expects its suppliers to comply with all applicable laws and regulations regarding quality, health, safety, and environment, provide a safe and healthy work environment, and exercise environmentally responsible business practices. All supplier products must be safe for their intended use and shall meet applicable standards under quality, environmental, health and safety laws, regulations, and industry best practices.
ICU Medical sources from minority-owned, women-owned, veteran-owned, and small businesses and will continue to make improvements to enhance supplier diversity by advocating for the inclusion of minority-owned, women-owned, veteran-owned, and small businesses concerns in potential subcontracting opportunities where capabilities exist.
ICU Medical is committed to responsible sourcing of conflict-free minerals. Suppliers must comply with applicable laws and regulations governing conflict minerals.