ICU Medical’s Plum 360 Infusion System Once Again Receives Best in KLAS Honor as Top-Performing Smart Pump EMR-Integrated

News / Wednesday February 7, 2024

Plum 360 recognized by KLAS Research as 2024 Best in KLAS Smart Pump EMR-Integrated, continuing a seven-year track record of award-winning clinical excellence. 

San Clemente, Calif. February 7, 2024ICU Medical, Inc., a leader in the development, manufacture and sale of innovative medical products used in infusion therapy, vascular access, and vital care applications, today announced its Plum 360 smart infusion system has once again been recognized as the top-performing Smart Pump EMR-Integrated by KLAS Research, a leading global health care research firm.

This Best in KLAS designation is based on feedback from thousands of healthcare providers throughout the United States and Canada and results from in-depth side-by-side comparisons of IV smart pump performance in multiple categories, including culture, loyalty, operations, product, relationship, and value. The Best in KLAS Software and Services report recognizes these companies. 

"At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation." Said Adam Gale, CEO of KLAS Research. "Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor's commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024's Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring."

Best in Klas 2024 award

The Plum 360 has won a Best in KLAS award every year that it has been eligible and is the only smart infusion system to win the Smart Pump EMR-Integrated category. This category award underscores how closely aligned the Plum 360 is with the latest industry guidelines for interoperable infusion systems, including the Institute for Safe Medication Practices (ISMP). Most importantly, this prestigious award is a direct reflection of ICU Medical’s customers’ success in reducing medication errors and improving the quality of care.

ICU Medical deployed the first interoperable IV system in 2008 and has helped lead the way in developing standards and products to enable healthcare systems to optimize the very significant safety and efficiency benefits that interoperable IV delivery offers. This foundation of interoperable excellence is being leveraged and enhanced in the new ICU Medical IV Performance Platform.

"The honor of being recognized as Best in KLAS for a seventh year in a row speaks to ICU Medical’s core values." Said Dan Woolson, corporate vice president and general manager of ICU Medical Infusion Systems. "We are proud that our commitment to enhancing patient safety and care is reflected in our products, and look forward to continuing this commitment through our next-generation IV systems."

ICU Medical recently launched the IV Performance Platform consisting of the next-generation Plum device – the Plum Duo infusion pump, and LifeShield IV safety software. This highly intuitive infusion system builds on the unique delivery capabilities of the Plum 360 and leverages more than 15 years of interoperability experience to bring healthcare facilities into a new era in infusion therapy.


Media Contact:

ICU Medical, Inc.
Tom McCall
(949) 366-4368


About KLAS: KLAS is a data-driven company on a mission to improve the world’s health care by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit

About ICU Medical: ICU Medical Inc. (Nasdaq: ICUI) offers clinically essential products and solutions that connect patients and caregivers through life-enhancing, innovative technology, and services that provide meaningful clinical value. The organization’s robust portfolio features medical delivery systems and consumable products for infusion therapy, emergency medicine, general and regional anesthesia, home care, NICU/PICU, oncology, pain management, and respiratory care. More information about ICU Medical Inc. can be found at