IT Implementation Services

ICU Medical's IT Implementation Services help to ensure the success of your software solution installation.

Our knowledgeable experts make your system fully operational by performing:

  • Software installation and testing to ensure system functionality
  • Smart pump configuration to confirm that all devices comply with customer security policies and that all pumps communicate with the software server
  • Drug library transfers to all pumps to ensure that devices are ready for clinical use
  • Lightweight Directory Access Protocol (LDAP) set up to establish system roles and responsibilities consistent with customer policies

Once your system is up and running, we optimize your benefits and the sustainability of your system by providing:

  • Customer training that shows you how to use software and how to get help when you need it
  • Custom reporting to interpret or present your software data in a particular way
  • Server monitoring to measure system performance parameters
  • Implementation Services
    Clinical Services

    Clinical expertise built around your unique needs

  • Implementation Services
    Project Management Services

    A quality process you can count on

  • Implementation Services
    EHR Integration Services

    An invaluable resource as you move towards IV-EHR integration

  • Implementation Services
    Sales Engineering Services

    ICU Medical’s highly skilled team of IT sales engineers helps connect your clinical, technical, and administrative staff to ours.