IMPORTANT ANNOUNCEMENT

INFORMATION REGARDING CUSTOMER SERVICE SUPPORT BY PRODUCT LINE

Following the acquisition by ICU Medical of the ICU Medical Infusion Systems (HIS) business from Pfizer Inc., customer service functions are now separated. Please read details of the announcement here. Detailed information on the ICU Medical Contact and HIS Product List can be found here. Detailed information on the ICU Medical SIP Contact and Product List can be found here


Questions? ICU Medical Customer Care Has Answers

Whether you are a ICU Medical customer transitioning to the new ICU Medical or a long-time ICU Medical customer, we are committed to providing best-in-class service, our Customer Care team makes it simple to get the information you need on ICU Medical products and services.

Transitioning ICU Medical customers can call us to place an order, check pricing, get order status updates or request a return. We are at your service Monday through Friday, 7 a.m. to 6 p.m. CST. Emergency shipment support is also available 24/7 for an additional fee. Call 877-946-7747.

Existing ICU Medical customers can access global Customer Care contact information here.


ICU MEDICAL WEB ORDERING

For existing ICU Medical customers who have access to online ordering, login now to place orders, check your order status, track shipments, print invoices, and more.